Explore Our Range of Telecommunication Services

Data Plans

Data plans offer mobile internet access with varying data limits, speeds, and pricing, available in prepaid or postpaid options.

Call Plans

Call plans are mobile subscriptions offering voice calls, texts, and data. They come in prepaid or postpaid options.

Call Center Solutions

Call center solutions provide software to manage customer interactions, enhancing support and efficiency across channels.
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A Legacy of Innovation in Telecommunications

Novel Telecom is Primarily a Telecom and Call Centre Solution Provider in Australia.

Our Mission is to provide the most Innovative, Reliable, fast, and Cost-effective Telecom and Call Centre Solutions to customers across Australia.

Our people, products, and Innovative processes have enabled us to provide our customers with services that are innovative, reliable, fast, and cost-effective.

Novel Telecom Call Centre Solution

Novel Telecom offers a full range of innovative and cost-effective business process outsourcing services to help you focus on your primary goals while we take care of the rest. Our specialists know the essentials of business process outsourcing and always keep track of the latest practices in this sphere. Before building a winning strategy for your company, they make a detailed analysis of your customers’ needs and conduct research based on your requirements.

Call Centre Solution

Customer Care Services

Telemarketing

Lead Generation

Digital Transcription Services

Back Office Outsourcing Support

Content Management

24/7 Virtual Assistant Services

Data Entry Services

Live Chat Support

Data Research Services

Graphic Design

Looking for Call Center Services

From smarter software to specialized agent training, our multi-channel expertise encourages.

 

Seamless Bond Of Better Customer Satisfaction.

We know how to make the customer feel how important he or she is to you and your business.

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50M Contacts
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Do You Have Questions?

Speak to us !

For Any Inquiries Call Now!

+1300 317 517

info@noveltelecom.com.au

What services does your call center provide?

Our call center provides a range of services including customer support, technical support, sales inquiries, order processing, and more. We tailor our services to meet the specific needs of each client.

Our call center operates 24/7, ensuring that we are available to assist you at any time, day or night.

You can reach us via phone at [insert phone number], email at [insert email address], or through our live chat feature on the website.

If you are experiencing technical issues, please call our technical support line at [insert phone number] or send an email to [insert email address]. Our team will assist you in resolving the issue as quickly as possible.

Yes, our technical support team is equipped to handle a wide range of issues, from software troubleshooting to hardware malfunctions. If we are unable to resolve the problem, we will guide you on the next steps.

To check the status of your order, you can log into your account on our website and view your order history. Alternatively, you can call our customer support line at [insert phone number] for assistance.

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