Novel Telecom is Primarily a Telecom and Call Centre Solution Provider in Australia.
Our Mission is to provide the most Innovative, Reliable, fast, and Cost-effective Telecom and Call Centre Solutions to customers across Australia.
Our people, products, and Innovative processes have enabled us to provide our customers with services that are innovative, reliable, fast, and cost-effective.
Novel Telecom offers a full range of innovative and cost-effective business process outsourcing services to help you focus on your primary goals while we take care of the rest. Our specialists know the essentials of business process outsourcing and always keep track of the latest practices in this sphere. Before building a winning strategy for your company, they make a detailed analysis of your customers’ needs and conduct research based on your requirements.
From smarter software to specialized agent training, our multi-channel expertise encourages.
We know how to make the customer feel how important he or she is to you and your business.
Our call center provides a range of services including customer support, technical support, sales inquiries, order processing, and more. We tailor our services to meet the specific needs of each client.
Our call center operates 24/7, ensuring that we are available to assist you at any time, day or night.
You can reach us via phone at [insert phone number], email at [insert email address], or through our live chat feature on the website.
If you are experiencing technical issues, please call our technical support line at [insert phone number] or send an email to [insert email address]. Our team will assist you in resolving the issue as quickly as possible.
Yes, our technical support team is equipped to handle a wide range of issues, from software troubleshooting to hardware malfunctions. If we are unable to resolve the problem, we will guide you on the next steps.
To check the status of your order, you can log into your account on our website and view your order history. Alternatively, you can call our customer support line at [insert phone number] for assistance.
Novel Telecom goes beyond expectations with their comprehensive telecom services. From NBN plans tailored to meet data and voice needs to innovative call center solutions, their offerings are both reliable and cost-effective. With a customer-focused workforce and a commitment to excellence, Novel Telecom stands out as a trusted partner in the telecom industry. Highly recommended for their exceptional services!
Novel Telecom’s 24/7 Virtual Assistant Services have been a game-changer for my business. The virtual assistants are highly skilled, providing invaluable support for various tasks. Their responsiveness and attention to detail make them an integral part of my team. I appreciate the seamless communication and efficiency they bring to my business operations. Novel Telecom’s Virtual Assistant Services come highly recommended for those seeking reliable and professional virtual assistance.
Novel Telecom’s call center solutions have been a game-changer for my business. The telemarketing services are top-notch, delivering results beyond expectations. The team’s expertise in business process outsourcing and commitment to customer needs make them stand out. Highly recommended for anyone seeking efficient and cost-effective call center solutions!
Novel Telcom is Primarily a Telecom and Call Centre Solution Provider in Australia.