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  • Our Services

Maximizing Communication Efficiency
with Our Services

Call Center Solutions

  • Optimize your call center's performance with Novel Telecom's tailored solutions, designed to streamline operations, enhance customer interactions, and improve overall efficiency.
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IP Phone

  • Experience superior voice quality and advanced features with Novel Telecom’s IP Phone solutions, designed to enhance productivity and reduce communication costs.
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Internet

  • Power your business with Novel Telecom's high-speed internet solutions, delivering consistent and reliable connectivity to keep your operations running smoothly.
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NBN Data Plan

  • Benefit from fast and dependable NBN Data services by Novel Telecom, ideal for meeting the high data demands of your business and ensuring seamless online operations.
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NBN Bundle Plan

  • Combine the best of both worlds with Novel Telecom’s NBN Bundles, offering integrated data and voice services for a complete, cost-effective connectivity solution.
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NBN Voice Only Plan

  • Upgrade to Novel Telecom's NBN Voice solutions for crystal-clear voice calls over Australia's National Broadband Network, ensuring reliable and efficient communication.
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Telephone

  • Ensure reliable and high-quality voice communication with Novel Telecom's robust telephone services, perfect for maintaining clear and uninterrupted conversations.
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  • Why Choose Us

Guiding Principles at the Heart of Novel Telecom

Our core values guide us every day at Novel Telecom. Whether we’re brainstorming new, innovative ideas; negotiating on behalf of a customer; or just fixing a problem, we use these values to drive us forward. That’s what makes us different.

Fast Connected

Accelerate your online experience with Novel Telecom's ultra-fast connectivity solutions.

Free Installation

Enjoy a smooth start with our complimentary installation, making your setup effortlessly easy.

Support 24/7

Rely on our dedicated team for 24/7 support, ensuring you're never left in the dark.

Best Pricing

Discover exceptional value with our competitively priced telecom services tailored to your needs.

Our Clients Around The World

From local enterprises to global corporations, our esteemed clients trust Novel Telecom to deliver reliable and innovative solutions that power their success.

  • TESTIMONIALS

Trusted by Community

Tharusha Dilshan

Novel Telecom goes beyond expectations with their comprehensive telecom services. From NBN plans tailored to meet data and voice needs to innovative call center solutions, their offerings are both reliable and cost-effective. With a customer-focused workforce and a commitment to excellence, Novel Telecom stands out as a trusted partner in the telecom industry. Highly recommended for their exceptional services!

Kalpa Ekanayake

Novel Telecom’s 24/7 Virtual Assistant Services have been a game-changer for my business. The virtual assistants are highly skilled, providing invaluable support for various tasks. Their responsiveness and attention to detail make them an integral part of my team. I appreciate the seamless communication and efficiency they bring to my business operations. Novel Telecom’s Virtual Assistant Services come highly recommended for those seeking reliable and professional virtual assistance.

Sudesh Ekanayake

Novel Telecom’s call center solutions have been a game-changer for my business. The telemarketing services are top-notch, delivering results beyond expectations. The team’s expertise in business process outsourcing and commitment to customer needs make them stand out. Highly recommended for anyone seeking efficient and cost-effective call center solutions!

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  • NEWS & BLOG

The Common Steps For Broad Band Services

MORE BLOGS +
  • 10:55 am

Telecom and the Cloud: Driving the Next Wave of Services.

The next wave of digital transformation is being propelled by the combination of cloud computing and telecommunications, which is revolutionizing…
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  • 10:52 am

Edge Computing and Telecommunications: Bringing Power Closer.

Telecommunications have evolved dramatically from the early days of the telegraph and telephone to the sophisticated digital networks we use…
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  • 10:50 am

The Rise of Edge Computing: Revolutionizing Telecommunications.

By processing data closer to the point of generation, edge computing is transforming the telecom industry. This close proximity changes…
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  • 10:47 am

The Role of AI in Telecommunications

Optimization and Management of Networks By analyzing data to prevent breakdowns, AI makes predictive maintenance possible and improves network reliability. Real-time…
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  • 10:44 am

5G Revolution: The World is Changing Due to Next-Generation Networks

The 5G revolution is a game-changer rather than merely a catchphrase. This next-generation network has the power to transform daily…
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ABN 76616058130

Novel Telcom is Primarily a Telecom and Call Centre Solution Provider in Australia.

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